Lizzie Colleen MacDougal seems to be a normal teenager. She hangs out with her friends, tolerates school and thinks about love, annoying her siblings and being free from supervision. As her life progresses and changes drastically, though, her dreams and life clash constantly in a thoughtless rage around her. It makes her question who she is in trying to remember what truly happened, the concept of forgiveness and to cope with the aftermath of heinous abuse and self-harm.
A World So Bright and Dark
Last Updated: 5/13/2024
All Sales Are Final!
Please carefully review your order before confirming your purchase. Because each item is customized, all sales are considered final. We do not offer refunds or exchanges for any products or services sold through this website.
There are no exceptions to the No Refund Policy save for fulfilling legal requirements for each country. Each will be reviewed on a case-to-case basis.
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- Email: saramckenzie1982@gmail.com
- Phone: +1 (860) 726-6089
We reserve the right to modify this No Refund Policy at any time, effective upon posting of an updated version on our website. Please regularly check this website. for updates. Thank you!
Shipping Policy
Thank you for shopping at the website of Author Sara Ellie MacKenzie.
Domestic Shipping Policy
Shipment processing time
All orders are processed and shipped within 7-10 business days of receipt. Orders will be shipped on any day, excluding holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. There is no rush delivery. We apologize for the inconvenience.
Order Amount USPS Ground
Advantage
FedEx/UPS
$0–$49.99 $10.95 $20.95 $50.00+ $15.95 $25.95 Shipment to P.O. boxes or APO/FPO addresses
This store ships to addresses within the US, US Territories and APO/FPO/DPO addresses.
Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24-48 business hours.
Customs, Duties, and Taxes
This store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).
Damages
This store is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently ship outside the continental US.
Shipment processing time
All orders are processed and shipped within 10-15 business days of receipt. Orders will be shipped on any day, excluding holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. There is no rush delivery. We apologize for the inconvenience.
Order Amount USPS Ground
Advantage
FedEx/UPS
$0–$49.99 $25.95 $45.95 $50.00+ $35.95 $55.95 Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24-48 business hours.
